Cannot Log In — “Check Your Password or Email” Error

If you're unable to log in to the EVIQO app and see a message saying “Check your password or email is incorrect”, this usually means the login credentials are incorrect or need to be reset.

How to Fix the Issue

If you cannot remember your password or are unsure whether it's correct, follow these steps:

1. Open the EVIQO app.

2. Tap “Log In.”

3. Select “Forgot Password.”

4. Enter the email address you used to create your account.

5. Follow the instructions sent to your email to reset your password.

Once the password is reset, you should be able to log in normally.

Important Notes

• Make sure you are using the same email you originally registered with.

• If you do not see the reset email, check your spam/junk folder.