Skip to main content
EVIQO TECHNOLOGIES LIMITED Help Center home page EVIQO TECHNOLOGIES LIMITED
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. EVIQO TECHNOLOGIES LIMITED
  2. Technical Questions

Technical Questions

Information about troubleshooting any technical issues or questions regarding EVIQO level 2 EV charger usage

  • 🔧 How to Fix a Voltmeter Fault on Your EVIQO Charger
  • Hardwired the charger, but still only getting 40A?
  • Breaker Is Tripping — GFCI Breaker?
  • Do You Offer a Longer Cable? Can I Use an Extension Cord?
  • Can I Use an Outlet for the 48A Version of the Charger on a 60A Breaker?
  • Can the Plug-In Charger Be Used With a NEMA 14-30 Outlet? Adaptor, Extender.
  • Car Not Charging? Check If You’re Using an Adapter!
  • Charging Drops to 1A or Vehicle Shows an Error While Charger Blue Bar Is Blinking (Cadillac Lyriq)
  • My EVIQO Charger Is Making Noise
  • What to Do If Your EVIQO Charger Shows Damage or Malfunctions
  • Is It Normal for the Charger Cable to Feel Hot?
  • What to Do if Your Charger Flashes Red (Fault Condition) or Doesn’t Charge
  • Can I Dim or Turn Off the Charger Lights?
  • Do I Need to Immediately Unplug the plug of the J1772/NACS Connector After the Charging Session?
  • How to Reconnect Your EVIPOWER Charger After Installing a New Wi-Fi Router
  • Can I Leave My EV Plugged In When Not Charging?
  • Can I Turn Off the EVIPOWER Charger When Not in Use?
  • How to Open the EVIQO EVIPOWER Charger and Remove the Face Panel
  • Tripping the Breaker – How to Prevent and Adjust
  • Charger Suddenly Offline / Lights Stay the Same
  • Charger Handle Stuck in Car
  • Missing or Extra Parts
  • Can I Prevent Unauthorized Use of My EVIQO Charger?
  • The Charging Cable Gets Warm – Is This Normal?
  • How to Enable Preconditioning on Your EVIQO Charger
  • How to Set My Battery to Charge to 80% in the EVIQO EV Charger's App?
  • Is It Safe to Perform a Hard Reboot on a Gen 1 Charger?
  • How to Perform a Hard Reboot on Your EVIQO Charger
  • Do I Have to Use a Neutral Wire to Install the EVIQO Charger?
  • Why is My Car Charging Slowly?
  • Next ›
  • Last »
EVIQO TECHNOLOGIES LIMITED
Powered by Zendesk